FAQs
Manuka Honey
What is Manuka Honey?
Honey is considered "manuka" if the nectar comes wholly or mainly from the Manuka plant or scientifically called Leptospermum scoparium. This tree is indigenous to New Zealand. It's antibacterial, and anti-inflammatory qualities make it an invaluable addition to your daily routine.
How do you know your Manuka Honey is Genuine?
To guarantee authenticity, genuine Manuka Honey should have “Packed in New Zealand” or display a Fernmark (which is an even higher stamp of approval) on its label. This means it has been tested and met all global standards set by the New Zealand Ministry of Primary Industries (MPI) for delicious and authentic Manuka honey every time.
What do the Manuka numbers mean?
The number on the front of the jar refers to the pollen percentage, the higher the percentage the more potent the dose.
Our 70+ and 85+ are guaranteed to meet or exceed the standard for Monofloral Manuka Honey and our 30+ and 50+ meet or exceed the standard for Multifloral Manuka Honey set by the New Zealand Ministry of Primary Industries (the only Global Standard for manuka Honey).
More about Manuka Trees
You'll find Manuka Trees in some of the most remote alpine areas of New Zealand. Apiarists (or beekeepers) place hives in areas of high concentration of Manuka Trees. The Manuka flower blossoms over the months of November and December.
More Q's about Manuka Honey?
Please message our chatbot or email us at hello@airbornehoeny.com. We would love to answer any questions you have. It also helps us add to our FAQ's for other honey lovers.
Airborne Honey
About Airborne Honey
Airborne Honey is a 113 year old family owned business. We are New Zealand’s oldest honey company. Behind each jar is over 100 years of experience, along with 27 years of laboratory experience.
What makes Airborne Honey different from other honey brands?
At Airborne Honey, we do things differently...
We care about creating healthy honey, never burnt, never filtered, and just tastes better!
We lock in the goodness without compromising the quality or taste, our honey has a high percentage of pollen, so our customers are guaranteed a taste of nature’s benefits in every jar.
Behind each jar is over 100 years of experience, plus 30 years of laboratory experience. We use this to guide all our processes as well as our patented method to ensure our honey is undamaged in the packaging process, that’s why it tastes so good!
Family instilled values of authenticity, honesty and care motivate the integrity of the honey we produce.
What type of honey do you sell online?
We sell a range of Manuka Honey, and Premium New Zealand Floral honeys. We also have our Manuka Honey Lozenges made from 80-90% honey.
Shipping
How much is shipping?
We have a shipping calculator at the cart - just enter in your postcode. all orders over $100 will receive free shipping.
Where do you ship to?
We ship all around United States
Do you send to PO Boxes?
Unfortunately, we can't send to PO boxes. But a great alternative is sending to your work address.
How long will it take for my order to arrive?
We aim to have orders dispatched and delivered to our customers within 7 working days. During busy periods, Christmas, and public holidays, delays in delivery can occur due to the capacity of our transport providers and business holiday closures between Christmas and New Year.
When will I receive my tracking information?
Once your order has been picked up or scanned by the courier, tracking information will be sent via email with further updates along the way.
Cancellation policy?
You may cancel your order prior to your order being processed. Please be aware that orders are usually dispatched within 24 hours, if the order has already been processed your goods will be on their way. You can still return the goods for a full refund but the honey must not be opened. We will refund the cost of your order to the credit card used to purchase the products, excluding shipping. Please note that any credit/ refund applied to a credit card will take 3-5 working days.
Other
How long do bees live for?
Bees will live around six weeks in the honey season and up to six months in the winter months. Queen bees will live up to six years but the average is two-three years.
What is the ideal storage temperature for honey?
Room temperature is perfect.
What are your jars made of?
The plastic we use in our jars is PET and is BPA free! It's also highly recyclable and because of its light weight saves significant energy when freighting our products around the world. You can read more detail about BPA and PET here: http://www.petresin.org/news_NoBPAinPET.asp
What is the best way to eat my honey?
There are so many different ways to eat and enjoy your honey! On toast, in your tea and coffee, with a scone or a crumpet or simply by itself...the opportunities are endless.