Return Policy

At Airborne Honey we do our best to keep the honey "just as the bee's made it". However, if your order is not quite right, please contact us at: hello@airbornehoney.com.

RETURNS & EXCHANGES

We are dedicated to providing you with the best quality service and honey. If, something is not right, please email us hello@airbornehoney.com.

Your honey jar is unique! Batches may slightly vary (i.e. color, taste, texture, taste). You can rest assured that these differences are due to the natural state of the honey and do not indicate compromised quality.

We can only accept returns of unused and re-sellable items, in their original packaging, with original Airborne Honey receipt, within 21 days from the receipt of your shipment. Once your return has been received, we will issue a refund, less shipping costs and a 10% re-stocking fee.

SHIPPING

We will dispatch products as soon as possible after your order is completed. Allow 5 – 7 business days for delivery.

We reserve the right to alter permitted shipping addresses at any time without notice.

Shipping and freight charges are listed on our website. We reserve the right to alter permitted shipping and freight charges at any time, and any new charges will apply to all orders placed after the altered charges are listed on Our website.

IMPORTANT NOTE: Some countries have strict requirements in terms of importation of food products, and/or may require the payment of import duties, customs duties or other taxes before permitting the entry of goods. It is Your responsibility to check and comply with any such restrictions or requirements in place in Your country (and/or the country specified in your delivery address). We do not accept responsibility for any goods that are detained by customs or other border services.